HubSpot is a “business growth management platform” or, more simply, a customer/contact relationship management (CRM) tool that not only manages your contacts, but also your sales, marketing, digital marketing and lead nurturing.
Source : aspireapp
Marketing Hub
Marketing Hub introduces advanced tools (depending on the package purchased), including logical automated workflows and chatbots. These tools allow you to automate the lead segmentation, nurturing and qualification processes in your CRM.
Workflows is one of HubSpot’s core tools, enabling everything from complex content-based curation programs to automating internal operations like lead generation and audience segmentation.
Sales Hub
This is where HubSpot comes in; with a single source of truth, you can create intelligent, automated programs that connect the efforts of your sales and marketing teams and enable complete transparency across your organization.
Key HubSpot Sales Tools:
- Managing Multiple Sales Channels
- Sales Performance Dashboards
- Automated 1-1 Email Series
- Integrated Calendars and Emails
- Centralized View of Prospects
- Account-Based Management
- Your Tasks
- Can ensure your sales
complete contact picture when they want to contact and connect. The service center also allows you to automate elements such as customer satisfaction surveys and ticket sales. Here it is worth remembering the perspective of the individual customer. Every customer has an interaction with the service center as part of their view, along with other interactions with your brand that you want to record, including recorded calls, emails, logins, etc.
Key HubSpot Service Tools:
- Centralized Inbox
- Automated Ticketing
- Service Performance Dashboards
- Automated Feedback Surveys
- Database
- Centralized View of Customers
CMS (Content Management System) Hub
The newest team that allows you to the CMS -Spot hub, is an addition of the HubSpot. build and manage your website, using HubSpot’s inbound marketing tools. While you don’t need to host your website with HubSpot to use the CRM and other hubs, it makes it easy to target, track and collect leads for your campaigns because it’s all in one place.
The CMS hub also comes with some great marketing tools, such as Smart Content, which allows you to dynamically change the front end of your site based on audiences.
Business Benefits of Using HubSpot
Help Businesses Improve
The most common misconception we hear about HubSpot is that it’s “just an email platform.” While Marketing Hub includes an intuitive drag-and-drop email builder, HubSpot is a complete suite of enterprise marketing and sales applications designed to scale your business. However, their real power lies in combining functions.
Marketing Automation
Marketing Automation is one of the key factors to help your business grow. Using HubSpot tools like workflows and cycles, you can send personalized messages to prospects on a one-to-many scale.
In other words, you can segment your audience using the data collected and stored in your CRM to trigger automated processes and send personalized messages to your contacts.
There are several very good reasons to take advantage of this feature, not only in support of executives, but also in administrative processes to save time and free your team to focus on building the business.
Reporting
One of the biggest benefits of implementing HubSpot Hubs is the reporting tools you have access to. Unlike platforms like Google Analytics, HubSpot has the advantage of direct access to your leads. This means you can easily drill down into the report, see all the touch points and get a complete view of their customer journey.
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